1. Scope of This Policy
This policy applies to information collected through www.westernskyproperties.com, our property inquiry forms, telephone and text communications, email, and other interactions related to our real estate investment business. It does not apply to third-party websites or services that maintain their own privacy practices.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: name, email address, phone number, mailing address, and preferred contact method.
- Property information: property address, ownership details, occupancy, condition, repairs, liens, mortgage or payment circumstances, desired timing, and other details you choose to provide.
- Inquiry and transaction information: messages, appointment details, property evaluations, potential offer terms, and documents shared in connection with a possible transaction.
- Website and device information: IP address, browser type, device type, referring pages, pages viewed, and approximate location inferred from technical data.
- Communication preferences: including whether you separately opted in to SMS communications, the date and time of that choice, and later opt-out requests.
Please provide only information you are authorized to share. You may choose not to provide certain information, although that may limit our ability to evaluate or respond to your inquiry.
3. How We Use Information
We may use information to:
- Evaluate a property and the circumstances of a potential sale;
- Respond to property inquiries and homeowner questions;
- Communicate about seller qualification, requested follow-ups, and appointment scheduling;
- Prepare for, negotiate, and facilitate a potential real estate transaction;
- Verify information and perform property-related due diligence;
- Operate, secure, troubleshoot, and improve our website;
- Maintain business records and prevent fraud or misuse;
- Comply with applicable laws, regulations, court orders, and other legal obligations; and
- Protect the rights, safety, and property of Western Sky Properties, homeowners, service providers, and others.
4. Mobile Information and SMS Consent
Mobile information, including phone numbers and SMS opt-in consent data, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide limited mobile information to service providers that help us deliver requested communications, operate messaging systems, prevent fraud, or maintain records. Those providers may use the information only to perform services for us and are subject to appropriate confidentiality and use restrictions. We may also disclose information when required by law. SMS consent records are not used to authorize unrelated third-party marketing.
5. SMS Communications
Users who specifically and voluntarily opt in may receive text messages related to their property inquiry, seller qualification, property-related follow-ups, and appointment scheduling. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
Providing a phone number or submitting a property form does not, by itself, constitute SMS consent. Consent is optional and is not a condition of submitting an inquiry or receiving services. We may keep records of opt-in and opt-out activity as needed to honor your choices and demonstrate compliance.
6. When We Disclose Information
We may disclose information in the following circumstances:
- Service providers: vendors that support website hosting, form processing, communications, analytics, document management, title work, inspections, transaction coordination, and professional services.
- Potential transaction participants: title and escrow companies, attorneys, inspectors, contractors, lenders, capital partners, assignees, or other parties involved in evaluating or facilitating a transaction, when appropriate and permitted by law.
- Business transfers: in connection with a merger, financing, acquisition, sale of assets, reorganization, or similar transaction, subject to applicable legal requirements.
- Legal and safety reasons: when we believe disclosure is required by law or reasonably necessary to protect rights, safety, property, prevent fraud, or respond to valid legal process.
- At your direction: when you ask us to share information or otherwise consent to a particular disclosure.
We do not sell personal information in exchange for money. Any sharing described above is limited to legitimate business, service, transaction, or legal purposes.
7. Cookies and Website Analytics
Our website and service providers may use cookies, pixels, log files, and similar technologies to keep the site functioning, understand website usage, improve performance, and protect against abuse. You can control cookies through your browser settings, but disabling some technologies may affect site functionality.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, evaluating transactions, maintaining business and consent records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations. Retention periods vary based on the type and context of the information.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no internet transmission or storage system can be guaranteed completely secure, and we cannot promise absolute security.
10. Your Choices
You may ask to review, correct, or delete information you have provided, subject to legal exceptions and recordkeeping obligations. You may unsubscribe from marketing email using the instructions in the message. For text messages, reply STOP to opt out or HELP for assistance. We may still send non-promotional communications when necessary to respond to your request or complete an authorized transaction.
11. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can take appropriate action.
12. Third-Party Links
Our website may link to services we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them before providing information.
13. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with a new “Last updated” date. Material changes will be communicated when required by law.
14. Contact Us
Questions or privacy requests may be directed to:
Western Sky Properties5900 Balcones Drive STE 100, Austin, TX 78731
Email: info@westernskyproperties.com